General conditions of sale
Article 1. Preamble
The present general conditions of sale apply exclusively between
Swiss Trek watch SARL ,Av. Charles-Naine 34 CH-2304 LA
CHAUX-DE-FONDS Switzerland (further on "Us"), and any person
visiting or buying via the site
http://www.horoswiss.com (further on "you"). Every net
surfer can enquire into the general conditions of sale on the site
http://www.horoswiss.com .
These general conditions of sale can be modified; the conditions
applying are the one in force at the date the order was placed.
Article 2. Contract
2.a: Conditions to place an order.
You declare being aged of at least 18 years old and having the legal
capacity or a parental authorization that allows you to place an
order on the site.
2.b : Stages of conclusion of a contract.
After having placed your order, you receive an e-mail that confirms
the elements of your order and that informs you about the next
sending of it in the announced times. This electronic mail forms
thus the sale contract between You and Us. If for a reason
independent of our will, one or more articles couldn't be delivered
within the times indicated, we would send you a new mail to hold you
informed about the new date of availability of the out-of-stock
item(s).
Article 3.Price,
availability and delivery
3a: Payment
The prices posted on the site are indicated in Swiss francs, euros,
and American dollars, excluding carriage costs, handling charges,
and taxes of cash on delivery. Any order placed on the site Swiss
Trek watch SARL can in no case been cancelled once the goods
were sent.
3b : Address of delivery and invoicing
The goods are delivered at the address indicated by the consumer on
the purchase order. The consumer has to check the state of the
packing of the goods at the delivery and to announce any damage due
to the carrier on the delivery order, as well as to Swiss Trek
watch SARL , within the time of one week. The consumer can, at
his own request, obtain the sending of an invoice at the address of
invoicing and not at the address of delivery by validating the
option envisaged for this purpose on the purchase order.
3c : Delivery problems due to the carrier
Any anomaly concerning the delivery (damage, missing product
compared to the delivery order, damaged parcel, broken product) will
have to be imperatively indicated as of reception. In case of
damage, the customer would have to address himself in parallel to
the carrier at the latest the first working day following the
delivery date.
3 d: Delivery error
The consumer would have to formulate to Us the day of the delivery or
at the latest the first working day following the delivery, every
complaint of error of delivery and/or not conformity of the products
in kind or in quality compared to the indications being reproduced
on the order. Any complaint formulated beyond this time will be
rejected. The formulation of this complaint to Us could be made :
- by e-mail
:swisstrekwatch@horoswiss.com
Article 4. Customs duties
Any order placed on the site and delivered
outside Switzerland could be subjected to possible taxes and customs
duties that are imposed when the parcel arrives to destination.
These customs duties and possible taxes dependent on the delivery of
a product are with your load and on your own responsibility. We are
not held to check and to inform you about the customs duties and
taxes applicable. In order to be acquainted with them, we recommend
you to contact the proper authorities of your country.
Article 5. Returns
Thanks for agreeing to take note of our
policy of returns applicable to the articles which we sell. In the
event of delivery of an article not in conformity with your order or
damaged during transport, thanks for agreeing to consult our policy
of delivery (article 3). To be accepted, any return will have to be
announced as a preliminary to the Customer service
swisstrekwatch@horoswiss.com
Article 6. Reserve of
property
The delivered goods will remain our property until you have filled
all your obligations in our opposition, and in particular until the
integral payment of the price.
Article 7. Guarantees and
responsibility
7a. : provisions of the legal guarantee of the hidden defects
We commit ourselves taking all the care in
use in the profession for the implementation of the service offered
to the customer. Nevertheless, our responsibility could not be
retained in the event of failure with our contractual obligations
because of a fortuitous occurrence or of a case of absolute
necessity as defined by the jurisprudence pronounced by the Swiss
jurisdictions. Our responsibility will not be committed in the event
of delay due to an out-of-stock condition at a manufacturer or the
supplier. Moreover, in the event of non substantial differences
between the photographs of presentation of the products on our site,
texts and descriptions ordered, our responsibility will not be
committed. We implement all the means We have to ensure the
services, objects of these general Conditions of sale. We are
responsible for any damage direct and foreseeable at the moment of
the use of the site.
7b : provisions of the guarantee of the bought products
We commit ourselves replacing the possible defective products.
If the latter can be replaced, they will be in no case refunded. The
guarantees of the products bought on the site are identical to those
practiced in Jewellery-Clock industry. In the event of request for
repair of a product whose guarantee will have expired, the prices
charged will be those in force, a preliminary estimate being able to
be required at the manufacturer, at a cost of 50,00 Swiss francs,
deductible from the invoice if repair is carried out.
Article 8. License of access
to the site
We grant you a license limited to the
access and the use of the Site for your personal use. You are in no
case authorized to download or modify whole or part of this Site
without Our written and express authorization. This license does not
enable you in any case to use, for the sale or any other commercial
use, this Site or its contents (products listed, descriptions,
prices, remote loadings or copy of information for the account of
another tradesman, graphics, images, texts, photographs, etc). This
Site or any part of this Site should in no case be reproduced,
copied, sold or exploited for commercial reasons without our express
and written authorization. You should not use techniques allowing to
copy a mark, a logo or any other information (in particular images,
texts, models) of which We are owners without our express and
written agreement.
Article 9. Comments,
criticisms, communications and other contents
The users of this Site can address Us criticisms, comments or any
other contents, subject Us suggestions, ideas, questions or any
other information as long as these contents are not illegal, obscene,
abusive, threatening, defamatory, contravening the rights of
intellectual ownership, or prejudicial with thirds and does not
consist or does not contain any data-processing virus, political
militancy, commercial request, mailing of mass, chain or any other
shape of "Spam". You should not use a false e-mail address, usurp
the identity of a person or an entity, nor lie about the origin of
the contents. We reserve ourselves the right, with our whole
discretion, to remove or modify any contents.
Article 10. Valid rights and
jurisprudence.
These general conditions of sale are
submitted to the Swiss jurisprudence related to the international
sale contracts of goods. All litigious procedures related to an
existing commercial relation between You and Us are submitted to the
swiss jurisdictions and exclusively through the ''Tribunal Cantonal
de Neuchâtel''.The registered office of Swiss Trek Watch Sarl is
located in La Chaux-de-Fonds.